dbaji Privacy Policy
Your personal information is completely secure with us. This page explains in detail how your information is collected, used, and stored.
This Privacy Policy ("Policy") is issued by the organization operating the dbaji platform ("we", "us", or "dbaji"). When you use our website, create an account, or use any of our services, this Policy acts as an agreement between you and us. We believe protecting your privacy is our primary responsibility. We ask that you read this Policy carefully.
This platform is for users aged 21 and above only. If we become aware that any person under this age has provided us with information, we take immediate steps to delete it.
1. What Information We Collect
Information You Provide Directly
When you register with us or use our services, the following information may be collected:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Financial information: bKash, Nagad, Rocket, or Upay account numbers, bank details
- Details of any communication or complaints received from you
Automatically Collected Information
The following information may be collected automatically while you browse and use the platform:
- IP address and device type
- Browser information and operating system
- Page visits, clicks, and session duration
- Cookie and local storage data
- Referral source (how you arrived at our site)
- Transaction history and game activity details
2. How Your Information Is Used
dbaji uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties. The main reasons we use your information are listed below:
Account Management
Your information is used to create, verify, manage, and secure your account.
Transaction Processing
Financial information is used to securely process deposit and withdrawal requests.
Customer Support
Relevant information is used to resolve your complaints and answer your questions.
Security Assurance
Information is analysed to prevent fraud, money laundering, and other illegal activities.
Service Improvement
User behaviour is analysed to further improve your experience.
Legal Obligations
Necessary information is retained to comply with applicable laws and regulations.
3. Sharing Information with Third Parties
dbaji never sells or rents your personal information. However, in the limited circumstances listed below, we may share information with specific third parties:
3.1 Payment Providers
Necessary information may be shared with our authorised payment partners (such as bKash, Nagad, Rocket, Upay, and bank service providers) to process your financial transactions. This sharing is carried out under strict confidentiality agreements.
3.2 Technology Service Providers
A limited amount of information may be shared with providers of technology services required to operate the platform (such as server hosting, cybersecurity, and data analytics). Each of them adheres to strict data protection standards.
3.3 Legal Obligations
We may be legally required to disclose information in response to a valid order or directive from a competent court or government authority. Even in such cases, we will always endeavour to protect your rights.
3.4 Fraud Prevention
Necessary information may be shared with relevant security institutions or agencies when required to prevent cybercrime, fraud, or money laundering.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: These are necessary for the basic functionality of the platform — such as maintaining login sessions and ensuring security.
- Functional Cookies: These are used to remember your preferences such as language and theme settings.
- Analytical Cookies: These cookies are used to collect statistics about site usage, which helps us improve our services.
- Advertising Cookies: These may be used to display relevant advertisements based on your preferences.
You can control or disable cookies at any time from your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features.
5. Data Security Measures
dbaji applies industry-standard technologies and practices to protect your information. Our data security framework is as follows:
SSL Encryption
All data transmission between you and our servers is protected by 256-bit SSL encryption.
Two-Factor Verification
A two-step verification process is used for account access.
Encrypted Database
All sensitive information stored is kept in an encrypted database.
Restricted Access
Only authorised personnel can access your information, and only when necessary.
Although we take the highest security measures, no online platform is 100% risk-free. We therefore ask you to keep your password confidential and to report any suspicious activity to us immediately.
6. Data Retention Period
dbaji retains your personal information only for as long as a legitimate purpose for its use exists or as legally required.
Active Account
We retain all your information for as long as your account remains active. During this period, we can use the information to provide you with the best possible service.
After Account Closure
Even after your account is closed, certain information may be retained for a defined period for legal requirements, dispute resolution, and fraud prevention purposes. Once this period ends, the information is securely deleted.
Financial Transaction Records
Transaction records are required to be retained for a defined legal period in compliance with financial regulatory requirements.
7. Your Rights
We believe you should have full control over your own information. You have the following rights in relation to dbaji:
- Right of Access: You may request a copy of the information we have collected about you at any time.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this is subject to our legal obligations.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be temporarily suspended.
- Right to Opt Out of Marketing Communications: You may unsubscribe from our promotional communications at any time.
- Right to Data Portability: You may request your information in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
8. Privacy of Minors
dbaji is a platform for users aged 21 and above only. We do not knowingly collect or process information from any person under this age.
If we become aware, either directly or through a parent or guardian, that someone under the age of 21 has registered on our platform, we will immediately close the relevant account and delete all collected information.
If you believe your minor child has created an account on our platform, please contact our support team immediately.
9. Policy Changes and Updates
dbaji reserves the right to change or update this Privacy Policy from time to time as required. If any significant changes are made, we will notify you in the following ways:
- By posting a notice on the website
- By sending a message to your registered email
- By requesting acknowledgement at login
The updated Policy will take effect from the date it is published. If you continue to use the platform after the changes, you will be considered to have accepted the terms of the revised Policy.
If you have any questions or concerns, please contact us at any time — our support team is available in Bengali 24/7.
10. Contact for Privacy Matters
Contact Us
Please contact us to raise any questions, concerns, or complaints regarding this Privacy Policy. Our privacy team will respond to your message as quickly as possible.
For more information, please also visit our Terms and Conditions, Responsible Gaming and FAQ pages.