For 21+ only

Responsible Gaming at dbaji — a safe and healthy gaming experience

Gaming is for enjoyment — not a burden. dbaji puts your safety and mental wellbeing first. Learn how to stay in control.

What is responsible gaming and why is it important?

When online gaming and betting serve as a source of fun and entertainment, they can be considered a healthy hobby. But when gaming goes out of control, it can have a negative impact on your personal, family and financial life. dbaji believes that responsible gaming is the foundation of a healthy gaming culture.

When you enjoy slot games, cricket betting or live casino on our platform, we want you to play with awareness. Stick to your budget, keep track of your time and remember — winning and losing are a natural part of the game. Never place more bets just to try to recover money you have lost.

Responsible gaming policy at dbaji is not just a set of rules — it is a commitment. We are committed to ensuring a safe and enjoyable environment for all our players. On this page you will find all the important information, tools and support details related to responsible gaming.

Our safety tools and features

dbaji provides these powerful tools to keep players safe.

Deposit Limit

Set your own limit on how much you can deposit per day, per week or per month. This is the most effective way to manage your budget.

Budget Control

Time-out

If you want to take a break for a while, pause your account temporarily for anywhere from 24 hours to 30 days. During this time you will not be able to play.

Temporary Break

Self-exclusion

If you feel gaming is becoming a problem, request that your account be closed for a long period or permanently. The support team will assist you right away.

Permanent Solution

Session Time Limit

Set a maximum time for each gaming session. When the time is up, the system will automatically remind you.

Time Management

Age Verification (21+)

dbaji is for players aged 21 and above only. Identity is verified at registration. Access for minors is strictly prohibited.

Age Protection

24/7 Support Centre

Our Bengali-speaking support team is available around the clock for any issue. Contact us via live chat — we are here for you.

Round-the-Clock Support
21+ Minimum age requirement
৳100 Minimum deposit
24/7 Support in Bengali
30m Withdrawals start from

Warning signs of problematic gaming

If any of the signs below apply to you, pause and seek help. The first step in responsible gaming is knowing yourself.

Seek help — it is not a weakness

If you are experiencing a problem, contact dbaji support. Our team will help you without judgement.

Write to us on live chat — right now
[email protected]
  • You keep placing bets trying to recover money you have lost — this kind of "chasing" behaviour is a key sign of problematic gaming.
  • You are spending more than your set budget and cannot keep the promise to spend less next time.
  • You are cutting back time with family, friends or work for gaming and hiding it from your loved ones.
  • You are using money meant for everyday living expenses — such as rent, food or medical costs — to gamble.
  • When you cannot play, you feel restlessness, anxiety or stress, and you cannot take your mind off gaming.
  • You are gaming with borrowed money or money taken from others and are unable to repay it.
  • You are lying about your gaming or feeling guilt and shame about your own behaviour.

How to use dbaji's protection tools

These tools are easy to use — they can be activated at any time from live chat or the settings page.

Deposit Limit

Go to Account Settings and set a daily, weekly or monthly limit. Lowering a limit takes effect immediately; raising one applies after 7 days.

Time-out

Choose a break of 24 hours, 7 days, 14 days or 30 days. During this time logging in will be completely blocked. The break cannot be cancelled before it ends.

Self-exclusion

Close your account for 6 months, 1 year or permanently. A request for permanent exclusion will not be reconsidered. Apply through support.

Gaming History Review

View your complete gaming and transaction history. Reviewing it regularly makes it easier to understand your spending patterns and stay aware.

Core principles of responsible gaming

Play for entertainment, not income: Never think of online gaming as a main source of income. It is a form of entertainment — just like watching a film or eating at a restaurant. Only bet what you are comfortable losing.

Set your budget in advance: Decide how much you will spend in each session before you start. This budget should come from money left over after covering your household's essential expenses. The minimum ৳100 deposit on dbaji is also suitable for players with a small budget.

Keep your time limited: Decide how much time you will play each day and stick to it. Playing for hours on end affects your concentration and decision-making. Take regular breaks, drink water and go for a walk outside.

Do not make decisions driven by emotion: Never game when you are stressed, sad, angry or under the influence of alcohol. In these states it becomes difficult to make rational decisions and the risk of financial loss increases.

Talk openly with family and friends: Do not hide anything about your gaming from your loved ones. If a family member expresses concern about your gaming habits, listen to them carefully — they want what is best for you.

Keep children safe: Always keep your device and account protected with a password. Make sure that children or minors cannot access dbaji in any way. You must be 21 or above to play on dbaji.

Assess yourself

Ask yourself the questions below. Honest answers will help you see where your gaming habits stand. If your answer to more than one question is yes, contact support.

  • Am I spending more than my planned budget?
  • After a loss, do I feel the urge to bet even more?
  • Is gaming affecting my daily life and relationships?
  • Am I unable to take a break from gaming?

Healthy Gaming

You are playing within your budget, taking breaks from time to time, spending time with family and accepting losses as a normal part of the game.

At-risk Gaming

You occasionally go over your budget or feel worried about your gaming. Use a deposit limit or time-out now.

Problematic Gaming — Get Help

You are losing control, taking on debt or causing harm to your family. Activate self-exclusion now and contact support. You are not alone.

Common questions about responsible gaming

Have a question? Find our most frequently asked answers here.

After logging into your account, go to Account Settings or the Responsible Gaming page. There you will find separate options to set daily, weekly and monthly deposit limits. Lowering a limit takes effect immediately. If you want to raise a limit, it will apply after 7 days — this delay is intentional so you have time to reconsider your decision. Contact us via live chat for help.

For a fixed-term self-exclusion (such as 6 months or 1 year), you can request access again once the period ends. However, if you apply for permanent self-exclusion, your account will be closed permanently and cannot be reopened. It is best to choose the self-exclusion period based on your personal circumstances.

Change your password immediately and notify our support team. We will ensure the security of your account, and if a minor has been using it, immediate action will be taken. Always use a strong password to protect your account and never share it with anyone.

No. dbaji is for players aged 21 and above only. Identity is verified at registration and minors are not permitted to open an account. This is not just a rule — it is our commitment to protecting young people.

First, contact dbaji's 24/7 live chat support in Bengali — our team will help you activate self-exclusion or a time-out straight away. You can also email [email protected]. For professional mental health support, we recommend reaching out to a local counsellor or psychiatrist.

A time-out is a short-term measure — it keeps your account on pause for 24 hours up to 30 days. Access returns automatically when the period ends. Self-exclusion, on the other hand, is a long-term or permanent decision. Self-exclusion is more suitable for those experiencing serious problems. Both tools can be activated through live chat.

The minimum deposit is ৳100 (for all methods) and the minimum withdrawal is ৳500. Transactions can be made via bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals generally take 30 minutes to 3 hours.

Play with enjoyment and responsibly

At dbaji you have slots, cricket betting and live casino — all in a safe environment. If you run into any issues, our FAQ and support team are always ready.

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For those aged 21 and above only. Play responsibly.