dbaji Terms and Conditions

1. General Provisions

dbaji is an online gaming platform that offers slot games, live casino, and sports betting for users in Bangladesh. These Terms have been drawn up in accordance with the laws of Bangladesh.

By accessing or using dbaji, you acknowledge that you have fully read and understood these Terms and agree to abide by them. Our Privacy Policy and Responsible Gaming Policy also apply alongside these Terms.

The words "we", "our", or "dbaji" used in these Terms refer to the entity operating the platform. "You" or "user" refers to any registered member or visitor.

2. Eligibility and Registration

To open an account with dbaji and use its services, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must be a real individual — registration in the name of a corporate or automated entity is not permitted.
• All information you provide must be truthful, accurate, and complete.
• Each individual may operate only one account.
• Using dbaji's services must be lawful in your jurisdiction.

dbaji reserves the right to verify the information you provide at registration. Identity documents, bank statements, or other supporting documents may be requested when necessary. If information is found to be false or incomplete, the account may be closed immediately.

2.1 Identity Verification (KYC)

For legal compliance and security purposes, dbaji reserves the right to verify your identity at any time. Withdrawals may be temporarily suspended until the verification process is complete. This is a security measure that protects your own interests.

3. Account Management

You are solely responsible for the security of your dbaji account. The following are part of your responsibilities:

• Keep your password confidential at all times and do not share it with any third party.
• Notify us immediately of any unauthorized access to your account.
• You are responsible for all activities carried out using your login credentials.
• Allowing anyone else to use your account is strictly prohibited.

3.1 Updating Account Information

If any of your personal details change (such as your mobile number, email, or bank account), notify dbaji support immediately. dbaji will not be responsible for any issues arising from outdated or incorrect information.

4. Deposits and Withdrawals

4.1 Deposit Terms

To deposit funds at dbaji, you can use bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳100. Before making a deposit, make sure you are using the correct account number and amount. dbaji will not be responsible for funds lost due to incorrect information.

All deposit transactions are processed subject to verification by dbaji. Fraudulent or suspicious transactions may be temporarily held for investigation.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally completed within 30 minutes to 3 hours after successful verification.

The following conditions apply to withdrawals:

• Withdrawals can only be made via the same method used for the deposit — withdrawals to third-party accounts are not permitted.
• Withdrawals may not be processed until the wagering requirements on bonuses have been met.
• Large withdrawals may be held pending completion of KYC verification.
• If a user is found to be involved in fraudulent activity, withdrawals may be permanently cancelled.

5. Bonuses and Promotions

dbaji offers various types of bonuses and promotional offers for its members. All bonuses are given under the following general conditions:

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. To use this bonus, a 20x wagering requirement must be met — meaning the total of the deposit and bonus must be wagered 20 times.

For example: if you deposit ৳1,000, you will receive a ৳2,000 bonus. The total of ৳3,000 must be wagered 20 times, which equals ৳60,000 in bets, before the bonus becomes withdrawable.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus will be cancelled once it expires.
• Claiming bonuses using multiple accounts is strictly prohibited.
• dbaji reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn directly — they can only be used as gaming balance.
• If evidence of promotional abuse is found, the bonus and any winnings may be forfeited.

5.3 VIP Program

dbaji's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can move up to a higher tier through regular play. Each tier offers a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

VIP benefits are for personal use only — they cannot be transferred or sold to others. dbaji reserves the right to change VIP terms at any time.

6. Gaming Rules

All users are required to follow the rules below while playing on dbaji:

• Each game is governed by its own rules. It is advisable to read the rules before starting a game.
• Game outcomes are determined by a certified Random Number Generator (RNG) — it is unbiased and verifiable.
• If the outcome of a game is uncertain due to a technical fault, that round will be considered void and the wagered amount will be refunded.
• Any winnings obtained by exploiting bugs or vulnerabilities in the game software will be forfeited.
• If a connection is lost during a game, the game state is saved and play can resume once reconnected.

7. Prohibited Activities

The following activities are strictly prohibited on the dbaji platform. Violating these prohibitions will result in permanent account closure and deposited funds may be forfeited:

• Operating multiple accounts by the same individual.
• Playing games or conducting transactions using another person's account.
• Using bots, scripts, or automated software.
• Using the platform for money laundering or illegal transactions.
• Attempting to manipulate game outcomes or engaging in collusion (organised cheating).
• Attempting fraud through chargebacks or payment disputes.
• Attempting unauthorised access to dbaji's systems or hacking.
• Bonus abuse — such as claiming the same promotion from multiple accounts.

8. Intellectual Property

All content on the dbaji platform — including logos, designs, software, text, graphics, audio, and video — is the intellectual property of dbaji or its authorised suppliers.

Copying, distributing, modifying, or republishing any of this material for any purpose beyond personal use is strictly prohibited. Legal action may be taken against those who violate this.

Game software is owned by third-party providers such as Pragmatic Play, JILI, PG Soft, and Spribe. The intellectual property of these games belongs to the respective providers.

9. Limitation of Liability

dbaji is committed to ensuring a smooth and secure service to the best of its reasonable efforts. However, dbaji will not be held liable in the following circumstances:

• If a game or transaction is disrupted due to an internet connection failure.
• If any loss occurs due to software issues on your device.
• In the event of delays or failures with third-party payment services.
• If loss occurs as a result of your login credentials being disclosed to another person.
• If service is disrupted due to unforeseen technical or natural disasters.

dbaji's liability will be limited to the maximum extent permitted under applicable law. dbaji will bear no responsibility for loss caused by the user.

10. Privacy

To learn more about how your personal information is collected, used, and protected, please read our Privacy Policy. The Privacy Policy is inseparably linked to these Terms and Conditions.

dbaji never sells your personal information to third parties. However, information may be shared with specific partners for legal compliance, fraud prevention, and payment processing purposes. The platform is secured with SSL encryption.

11. Responsible Gaming

dbaji believes that gaming is a form of entertainment — not a guaranteed way to earn money. We are committed to promoting responsible gaming. This platform is for users aged 21 and above only.

If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page and contact our live chat for support.

• Set deposit and betting limits for yourself.
• Take a temporary break or use the self-exclusion option.
• Contact our 24/7 live chat for help with problem gambling.

12. Account Closure

12.1 Closure by the User

You can request to close your account at any time by contacting our live chat. Any withdrawable balance remaining before closure (where wagering requirements have been met) will be returned to you.

12.2 Closure by dbaji

dbaji reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• A clear violation of these Terms.
• Registering with false or misleading information.
• Participating in prohibited activities.
• Suspicion of money laundering or direction from legal authorities.
• Account inactive for an extended period (inactivity policy applies separately).

Where an account is closed for legitimate reasons, any withdrawable balance will be preserved. Where an account is closed due to fraudulent activity, the entire balance may be forfeited.

13. Dispute Resolution

If you have any objection or complaint, please first contact our support team via live chat or email. We will endeavour to respond within a maximum of 72 working hours.

For dispute resolution, dbaji's system logs and records will be considered final evidence. For complaints regarding game outcomes, the data from the relevant game round will be reviewed.

If a resolution is not possible through our support team, the matter will be settled in accordance with the applicable legal framework.

14. Changes to Terms

dbaji reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated date will be published on this page.
• For significant changes, a notification may be sent to the registered email or displayed at the time of login.
• Updated terms and conditions will take effect from the date of publication.
• If you continue to use the platform after any changes, you will be deemed to have consented to the new terms and conditions.

Therefore, it is recommended that you visit this page regularly to stay updated.

15. Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — available directly from the platform.
• Email: [email protected]

Our support team is always ready to assist in Bengali.